Privacy Policy
Home Sorted – Mortgage & Protection Advice
Effective Date: 21 June 2025
At Home Sorted, we take your privacy seriously. This policy outlines how we collect, use, store, and protect your personal information when you use our website or services.
1. Who We Are
Home Sorted is a mortgage and protection advice company based in the UK. We are committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018
2. What Information We Collect
We may collect and process the following types of personal information:
Your name, address, phone number, and email address
Financial information (e.g. income, credit history, expenditure)
Employment details
Identification documents
Details of your mortgage and protection needs
Website usage data (IP address, browser type, time spent, etc.)
3. How We Use Your Information
We use your information to:
Provide mortgage and protection advice
Submit applications to lenders and insurers on your behalf
Conduct identity and credit checks (with your permission)
Comply with legal or regulatory obligations
Communicate with you during the advice process
Improve our website and services
We will only collect and use your personal data where it is necessary for a lawful purpose — such as providing a service you’ve requested or complying with FCA rules.
4. How We Share Your Information
We may share your information with:
Mortgage lenders and insurance providers
Credit reference agencies
Our compliance network or appointed representatives
Professional service providers (e.g. solicitors or surveyors)
Regulators such as the FCA or ICO if required by law
We will never sell your data to third parties.
5. How We Store Your Information
Your data is stored securely on encrypted systems, and access is limited to authorised personnel only. We keep your data only for as long as necessary to provide our services and comply with our legal and regulatory obligations.
6. Your Rights
You have the right to:
Access a copy of the personal data we hold about you
Ask us to correct inaccurate data
Request that we delete your data (in certain circumstances)
Object to or restrict how your data is used
Withdraw consent for marketing at any time
To make a request, please contact us at info@homesorted.co.uk
7. Cookies
Our website uses cookies to improve user experience and gather basic usage statistics. You can manage cookie settings in your browser.
These cookies are necessary for the website to function. They cannot be switched off and are usually set in response to actions made by you (like logging in or submitting a form).
These cookies help us understand how visitors interact with the website by collecting anonymous information. We use tools like Google Analytics to measure traffic and user behaviour.
These cookies remember your preferences (e.g. language or location) to improve your experience on the site.
These may track your browsing habits to display relevant ads through platforms like Google or Facebook.
You can control and manage cookies in your browser settings. You can:
Accept or block all cookies
Delete existing cookies
Set preferences for certain websites
Please note: disabling cookies may affect how parts of our site function.
We may use services like Google Analytics, Facebook Pixel, or other embedded tools which place their own cookies. We have no control over these third-party cookies.
We may update this Cookie Policy from time to time to reflect changes to the cookies we use. Please review this page periodically.
THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR PROPERTY. YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBTS SECURED ON IT.
Home Sorted is a trading style of Instant Mortgage Solutions Limited who is authorised and regulated by the Financial Conduct Authority.
FRN 938412 Registered in England & Wales, Company registration No. 12463907. Registered office: 21 Station Parade, Hornchurch, RM12 5AB.